What payment methods are accepted?
We accept payment through PayPal (PayPal Express Checkout) which accepts major credit cards such as Visa, MasterCard, American Express, Diners Club, JCB or Discover and instant transfers from your bank account.
Do you ship internationally?
We ship to Canada and the 48 contiguous United States and offer free shipping. Some items may be shipped to the United Kingdom and other countries—please inquire if you wish to place an orderand we can confirm the items are available for International shipping and give you a shipping quote.
Do you accept returns?
If you don't love your purchase please let us know within 10 days of receipt and we will arrange a return or exchange. If returning, please send back in the original packaging. Refer to our info at Guarantee & Returns Please note we do not offer returns on original artwork.
How do I inquire about a specific product?
Every product listing includes our toll-free telephone number and a link to our email. If you email, please include the product title and your specific question. We will answer you promptly by email and if you include your telephone number, we are happy to give you a call.
What is a gallery-wrapped, handpainted canvas and how to care for it?
Ready-to-hang, gallery-wrapped, handpainted canvases have an artistic contemporary look with wonderful depth and texture. After collaborating with the artist to develop a new piece of art, an original is made. The original artwork is reproduced through scanning to retrieve a digital file which is then printed onto artist-grade, 100% cotton canvas with large format printers. Once the image has been printed on canvas, artists individually hand paint each and every single image. Through this process of adding paint the print reproduces an original oil or acrylic painting. This technique of hand painting the canvas enhances certain areas of the artwork, brings the image to life, and for the affordable price of a hand painted art reproduction, the highly texturized finish makes the reproduction look and feel like an original painting. (Gallery-wrapped means that the edges of the canvas that are wrapped over the frame are also hand painted.)
The finished canvas is treated with a clear UV-protectant coating which inhibits the damaging effects of ultraviolet light from the sun and flouorescent lighting, dust and humidity. It is then stretched, the edges pulled down around a sturdy wooden framework 1.5" or 2" deep, securely attached and ready to hang. To care for your canvas, simply use a very soft cloth or feather duster to lightly dust the surface, as required. Canvas prints and handpainted canvases do not need to be framed under glass but can be further customized in an elegant floating frame -- quote available upon request.
Do you offer custom framing?
We offer custom framing services with a wide variety of genuine wood or metal options including mats and also floating frames for gallery-wrapped canvases. Call us at 1-877-498-6658 for details or Email with the artwork you are interested in and we can give you the available options and pricing. Although much of our art is already in premium frames or floating frames, we also offer a wide selection of affordable prints and even handpainted works that are placed in durable polyestrene frames under glass that look amazing -- the choice is yours.
When will I get my order?
We ship orders from our studio in Ontario, Canada, from the warehouses of our Canadian suppliers and from some suppliers located in the United States. Once you have placed your order, we will follow-up with an estimated ship time.
What payment methods do you accept?
We accept all major credit cards through our PayPal Checkout where you are redirected to PayPal -- we never see your credit card details and PayPal is a secure payment gateway used by millions. We also accept money orders, personal or company cheques and Interac email money transfers. Your order is shipped upon clearance of funds.
What is your guarantee?
We offer an iron-clad, 30-day money-back guarantee on all our products. In most cases, it's love at first sight but if you are not delighted with your purchase, simply let us know so we can send you a Return Authorization Number, then ship it back and we'll give you a full refund for the cost of the item, less shipping. Refer to Returns. Please note that original artwork may not be returned for refund due to the icreased possibility of damage in transit to these one-of-a-kind fine art pieces.
How much does it cost to ship my order?
We offer free shipping to all Canadian provinces and the 48 contiguous United States unless otherwise noted in the listing.
When I place an order can I be sure it's in stock?
A complete inventory check of every item in our shop is conducted once every 24 hours to ensure that items ordered will be in stock. However, we don't stock all our items in our Ontario studio and some items are shipped to you from our supplier's warehouses, most also located in Canada. Although we do our best to keep every item updated on the website, situations may occur where the supplier has sold out and not updated their inventory. In most cases, the item may be reordered from the supplier and be available in the very near future, but sometimes items are discontinued. In all cases, unless you wish to wait until the item is back in stock, we send you a refund immediately and, if applicable, the expected date when the item will be available to purchase. If the item is discontinued, we are happy to find something similiar you may like.